The performance management cycle

A systematic approach to managing the performance by ensuring people are meeting their work objectives and performance goals.

Stage 1:

  • Set goals and clear objectives
  • Communicate regularly with staff
  • Discuss standards and expectations
  • Communicate goals and standards

Stage 2:

  • Review processes and performance
  • Improve current processes
  • Ask for improvement ideas
  • Give ongoing feedback
  • Document discussions

Stage 3

  • Yearly assessments of performance
  • Share written records
  • Conduct appraisal discussions
  • Record results of discussions
  • Plan and undertake any agreed professional development

Performance management needs to take into account both the tasks and the people involved. Managers need to ensure that objectives are set (task-centric) while at the same time supporting and developing staff (people-centric).

Chapter 10 of the B628 course book contains much more detail, including examples of task and people-centred activities, and how to carry out supervision and monitoring as part of day-to-day performance management.

There are also excellent sections on how to give and receive feedback on performance, and how to manage poor or declining performance.

What do you think?

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s