How to manage team processes

Steps managers need to take to ensure teams are working effectively:

  • Facilitate setting of clear team goals and objectives
  • Establish mutually agreed ground rules
  • Agree effective allocation of tasks, and clarify roles and responsibilities
  • Develop individual contributions
  • Carry out task and maintenance activities
  • Develop trust
  • Arrive at concensus in the team

Chapter 8 of the B628 course book contains a useful checklist for team leaders and managers which goes into more detail. Well worth a scan.

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