Steps managers need to take to ensure teams are working effectively:
- Facilitate setting of clear team goals and objectives
- Establish mutually agreed ground rules
- Agree effective allocation of tasks, and clarify roles and responsibilities
- Develop individual contributions
- Carry out task and maintenance activities
- Develop trust
- Arrive at concensus in the team
Chapter 8 of the B628 course book contains a useful checklist for team leaders and managers which goes into more detail. Well worth a scan.
A Learning Diary 