How to pass your Salesforce Platform App Builder exam.
I finally got around to sitting the Salesforce Certified Platform App Builder exam. I have previously said that the Salesforce Certified Administrator exam was one of the toughest I’ve taken, but I will now add that the App Builder exam comes a close second.
Having the Administrator and Sales Cloud Consultant certs under my belt, together with lots of practical Salesforce implementation experience, I felt confident going into this exam and expected it to be a breeze. I was completely taken by surprise. There was a lot of ground covered, and while the breadth wasn’t as wide as the Administrator exam, the App Builder questions did go into a lot of detail, so you need to have experience and will also need to revise in order to pass.
First step: find your weak spots
As always, the best approach is to start with the official study guide from the Salesforce Certification Website. This study guide contains the familiar exam outline, which breaks down the exam into sections like this one:
It is very important that you look at each of these sections and spend some time honestly trying to work out where your strengths and weaknesses are. Don’t make the mistake of telling yourself you already know this stuff. This is a tricky exam and you will need to put in some study in order to pass it.
As usual, methodically work your way through the exam outline, highlighting sections where your knowledge is limited or perhaps out-of-date. Scoring yourself out of ten for each item is a good strategy, as it will reveal where you need to focus your study/revision. Being totally honest with yourself is crucial!
As with all Salesforce exams, each section is weighted according to its importance, and so the higher weighted sections will have correspondingly more questions in the exam.
Make use of Trailhead
Trailhead is a brilliant learning resource, and we are lucky to have it. There is a complete Trailmix for the App Builder credential, which you can use to improve on your weak areas. Don’t just spend time reading or scrolling through the material – invest some time in doing the exercises too. It will pay off.
Of particular importance are trails that have been updated to cover Lightning Experience. When I did my Administrator exam, Lightning was only just starting to creep into Trailhead, but now it’s everywhere, and lots of content has been revised accordingly. The App Builder exam is very heavy on Lightning, so you will need to know it well.
Many of my questions were around Business Logic and Process Automation, which is understandable considering it’s weighting of 27% in the exam. These questions covered things like Record Types, Roll-up Summary Fields, Approval Processes, Process Builder, Visual Workflow and Workflow Rules/Actions. You absolutely need to know the differences between these.
There were also lots of questions around User Interface, with a particular focus on the Salesforce Mobile App, Quick Actions, and the Lightning App Builder.
Salesforce Connect was an area I wasn’t particularly familiar with, but I’m glad I took the time to study/revise it. It featured quite heavily in the exam I sat, and there were several questions around the types of relationships that apply to external objects.
The capabilities/uses of the different types of sandboxes also featured quite heavily.
Beware of mock exams!
Once again, be very careful about judging your readiness by some of the mock exams that are available. I think this is very important, as some of them will lead you into thinking you’ve got it nailed when in reality you may not quite be there.
There are some good mock exams and some bad ones that include wrong answers! Universally, I have found they are all way too easy. The questions you will face on the actual exam are much more in-depth and will require a lot more thinking through.
So, use mock exams with caution!
Be confident and try to ‘feel’ when you are ready
I don’t know if you’re the same as me, but I get a kind of instinctive feel when I know I’ve done enough study. I suddenly get a surge of confidence and am keen to just sit down and get through the exam as soon as possible.
In order to get there, I make sure I put in the hours of working through the study guide, evaluating my strengths and weaknesses, and focusing my learning where I’m weakest. If you take the same approach, you should pass this exam.
As usual, I had a problem mid-way through, which seems to be traditional for me! The WebAssessor site seemed to go down and I was faced with an HTTP/500 error that wouldn’t go away. If something like this happens to you, don’t panic … just click the little Help icon and wait for someone to come to you. Worst case, they will be able to suspend and immediately reschedule the exam for you, and you can just pick up with the questions where you left off.
I don’t think there’s a lot more I can add here except to wish you luck.
If I can do it, so can you!
Did this post help you prepare?
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